Shipments to the USA: What we know about customs, tariffs, and duties

Last Updated: 8 June 2026

Please note: This is not legal or customs advice. The information provided here is based on our understanding and experience, and it may become outdated as regulations change. We will do our best to keep this page updated.

Most of our products now ship from a facility near Chicago.

These include:

Our Side Hinge Egress Window:

• 26"w x 46"h Side Hinge Egress Window
• 30"w x 40"h Side Hinge Egress Window
• 32"w x 36"h Side Hinge Egress Window
• 34"w x 34"h Side Hinge Egress Window
• 36"w x 32.25"h Side Hinge Egress Window
• 40"w x 30"h Side Hinge Egress Window

Our Below-Grade Egress Window:

• 36"w x 30"h Below Grade Egress Window
• 30"w x 36"h Below Grade Egress Window

Under normal circumstances, when ordering any of these windows, you will not need to worry about tariffs as the order will arrive as a domestic shipment. 

(If we run out of stock in our Chicago facility, but have some stock of your desired size in our Canadian facility, we may be able to ship to you from our Canadian facility, in order to get you your window as quickly as possible.)

Windows that ship from our Canadian Facility 

If you are purchasing any of our basement window options or a custom window, these will ship from our facility in Canada.

Our Basement Window sizes that ship from Canada include:

Our Side Hinge Basement Window:

• 36"w x 24"h Side Hinge Basement Window
• 38"w x 24.5"h Side Hinge Basement Window
• 30"w x 30"h Side Hinge Basement Window

Our Reverse Hopper Basement Window:

• 36"w x 24"h Reverse Hopper Basement Window
• 38"w x 24.5"h Reverse Hopper Basement Window
• 41.5"w x 21.5"h Reverse Hopper Basement Window

Any of our Custom Windows

What happens when a window ships from Canada to the USA?

On February 20, 2026, following the Supreme Court's ruling that the President had overstepped his authority with regard to certain tariffs, the President announced a 15% tariff on many goods entering the United States under Section 122 of the Trade Act of 1974. These tariffs are currently scheduled to expire on July 24, 2026, although U.S. trade policy continues to evolve.

For our stock sizes shipped from our Canadian facility, as well as our custom windows, our products currently qualify for duty-free treatment under the USMCA (see below).

We will continue to monitor developments and keep this page updated as new information becomes available.

Country of origin and tariff classification

All of our windows are manufactured in Canada and some still ship from Canada to the United States (see above for which sizes we store and ship from the USA).

Our product falls under HS Code 3925.20.0020 and therefore qualify for duty-free treatment under the United States-Mexico-Canada Agreement (USMCA). This means that, under the correct circumstances, there are no import duties applied to our windows when they enter the US.

How we ship

We ship most US orders using UPS, who also act as our customs broker for most of those shipments. 

Since the USA removed the De Minimis Excemption for goods shipped with a value of less than $800, we are required to provide customs informaiton on all our our orders that cross the border. For these, US Customs and Border Protection (CBP) requires the importer of record (that’s you, the customer) to provide a Tax Identification Number (TIN) — this can be an EIN, SSN, or other tax ID.

• We are required to provide our customs broker with your Tax ID# on these orders. You should expect a member of our team to reach out to you and request this information. 
• You can learn more about this from the US Customs and Border Protection website here: https://www.help.cbp.gov/s/article/Article-1118?language=en_US

Thank you for your patience and understanding — and as always, we’re here to help if you have any questions.

We really appreciate your business and are here to help however we can.