We have a 30-day return policy, provided the window is still in its original condition. To initiate a return please send us a message and a member of our team will begin the return process with you.
Please inspect your item when it arrives. While we have carefully selected a shipping provider who has a reputation for taking the utmost care in product handling, the fragile nature of the products means that they are occasionally damaged during transport. If this is the case, reach out to us immediately so we can evaluate the situation and make it right.
Due to the fragile nature of our products and the inherently cumbersome process involved in shipping them, we reserve the right to charge up to a 25% restocking fee on all returns or cancelled orders.
Have a look at our full return and refund policy.