Our current estimated lead time for custom windows is:
5-6 Weeks
| Width | Height | Square Footage | |
|---|---|---|---|
| Rough Opening | -- | -- | -- |
| Frame Size | -- | -- | -- |
| Clear Opening | -- | -- | -- |
| Visible Glass | -- | -- | -- |
Fill out the form above and we will send a final quote/invoice to your email.
Once your window is ready, you will receive a notification with your tracking details.
All custom egress sales are final - we are unable to accept returns or exchanges on custom orders.
Once your custom order has been sent into production, we will not be able to refund you if you decide to cancel.
While we do our best to provide an accurate estimate of when your window will be ready, this estimate is always subject to change for supply chain reasons that are beyond our control. Be sure to allow yourself ample buffer time when placing an order.
Do reach out if you have any questions.
If one-size-fits-all doesn't match with your style, you’ll want to consider a custom egress window. Egress windows don’t have to feel oversized and out of place. With a custom egress window, you can meet code compliance while adapting each window to your style and space.
We can custom make your egress windows with the color, dimensions, and additional features you need. Choose from a reverse hopper, side hinge, or tilt-and-turn type window and match it with the perfect colors and glass etching for your space. If our egress calculator gives you the all-clear, the window can be yours.
Our Custom Egress Windows are:
Affordable and easy-to-purchase
Custom-made to your exact size and color specifications
Egress code compliant ONLY IF confirmed by our egress calculator.
Energy Star Certified to keep your heating bill low and your basement warm
Made with specific egress hardware designed to meet egress code
Custom orders are shipped from our warehouse in Kitchener, Ontario, Canada. Lead time is approximately 5-6 weeks.
We pay extra for fragile shipping, and although damage is rare, it is important to keep in mind for your purchase. If a damage occurs, it may bring the lead time up to about 7-9 weeks. We will cover everything, expedite the replacement, and send it with no action required on your end.
Our custom-sized egress windows are awesome! We can make one with any frame dimensions that you can dream up. Well almost. We do have some engineering limitations on the maximum frame dimensions and, of course, we wouldn't be selling you an egress window if we went below certain dimension minimums. But within those limits, we can make any size you want, need, or desire.
We strongly encourage everyone purchasing a custom-sized egress window to first consult our Egress Calculator. The calculator will provide the specs on the window you are considering, tell you if it passes egress code in your region, and warn you if the window might be too large to sustain the required egress opening.
You guessed it, we have an array of custom colors for you to choose from if you want to spice up your new egress window. If you have a very particular color in mind and you don't see it on this list, send us a message and we will figure out a way to get you the egress window of your dreams (assuming you also dream about egress windows). Most of the time we are able to colour match any colour as long as you can provide us with a sample.
Please note, we currently offer only exterior paint, no interior. If you absolutely need interior paint, please contact us.
White
Dover Grey
Sandalwood
Ivory160
Pebble
Wicker
Canyon Clay
Tan306
Sable
Windswept Smoke
Chestnut Brown
Commercial Brown
Iron Ore
Black
* Note: we use Gentek colours for our windows.
When can I expect my order to arrive?
Each custom egress window is made from scratch to your exact requirements. Depending on the current demand volumes, this process typically takes between 4 to 6 weeks. Each custom egress window will be shipped thereafter.
If you are in need of an egress window sooner, please take a look at our standard egress windows.
How is the window shipped?
Our windows are shipping differently depending on whether or not it is a bulk purchase (8+ windows). If it isn't bulk, we will be shipping through parcel. If bulk, we will use LTL.
What is your return policy?
All custom egress sales are final - we are unable to accept returns or exchanges on custom orders.
What if the custom window doesn't pass my home inspection?
We want to make the process of getting the right egress window for your home as simple as possible.
It is important to remember that egress requirements vary from place to place. You are responsible for confirming that the custom egress window that you purchase passes egress code in your region.
Can I add custom features such as grills or textured glass?
We often get requests for custom egress windows with grill patterns or obstructed glass. In most instances, we are able to accommodate these requests. If your project requires custom features beyond what is available above, please send us a message and a member of our team will be in touch to discuss your options.